About Us
BT in the U.S. and Canada provides solutions that help enterprises effectively use technology to drive business growth. The expertise of our more than 4,000 employees enables us to help customers globalize their businesses in innovative and sustainable ways. Through strategic development, strong partnerships and a diverse collection of best practices and methodologies, BT has emerged as a leader in networked IT services providing professional services and consultancy, managed services and full outsourcing for business and IT transformation. Our professional services are driven by the needs of our customers. In our role as a trusted advisor we shape our business around helping our customers navigate the rapidly changing technology landscape through solutions that reduce costs, increase flexibility, strengthen security, ensure compliance and improve efficiency.
Holistic End-to-End Approach
We approach our customers’ challenges by bridging the gap between technical implementations and changes in business practices. We find that while many people view technology as the solution, the real advantage comes from changing the way people act, communicate and coordinate through the use of technology. Our strong focus on the skills needed for leading and implementing change provide organizations with the experience and expertise needed to realize the benefits they are seeking with technology initiatives.
Sophisticated Expertise & Experience
With over 25 years of professional services experience and 1300+ certifications in over 160 categories, we have some of the strongest technical competencies in the industry. Our breadth and depth of skills in unmatched in the industry, providing services in IT Governance and Service Management, IT Optimization, Business Productivity, Security, Enterprise Mobility, Unified Communications and Collaboration and CRM.
Innovative and Socially Responsible
By adopting new ways of working we have been able to remain socially responsible while changing the way technology transforms the business landscape. As a company, we are proud to remain on the list of the Global 100 Most Sustainable Corporations and the Dow Jones Sustainability Index for the last seven years. We also invest in technical research, management science research, policy research and social science research programs to find new ways to give back to the community and the environment.
Global and Growing
BT Group has locations in more than 50 countries and delivers services to over 170 countries. Our global culture and local knowledge brings proven expertise, assets, people and the ability to mobilize resources to help US companies expand nationally, globally and into emerging economies.
Global Culture with Local Knowledge
We have a presence in emerging economies and challenging markets where many companies are looking to expand. Our understanding of global business models and local feet-on-the-street knowledge allows us to provide end-to-end support and consistent levels of quality service for our customers around the world.
Best Practices
We believe in integrating existing knowledge, proven project management processes and quality control to develop solutions that meet business needs. To accomplish that goal, we use KnowledgeNet, a collaborative tool that allows our consultants access to proven solutions to customers' complex business technology needs; our proven Engagement Methodology, a disciplined, flexible framework for each consulting engagement; and our Quality Program, which makes certain that we deliver excellence and customer satisfaction for every engagement.
Strategic Partnerships
As a multi-vendor consultancy with strategic alliances with industry-leading technology providers, we can provide the best solution for any technology initiative, regardless of its source. Because of our partnerships, we can provide proven solutions as well as take full advantage of emerging technologies that can enhance the way business is done.